Terms of service

Terms of Service

Last Updated: October 20, 2026

OVERVIEW

Welcome to Zarif Jewels.

This website is operated by Zarif Jewels. Throughout the site, the terms "we", "us", and "our" refer to Zarif Jewels.

Zarif Jewels offers this website, including all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

These Terms of Service apply to all visitors, customers, and other users of our website.

Please read these terms carefully before accessing or using our services. If you do not agree with these terms, you should not use our website.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 - ONLINE STORE TERMS

By using our website, you confirm that you are at least the age of majority in your jurisdiction or have obtained the necessary consent from a parent or legal guardian.

You agree not to use our products, website, or services for any unlawful or unauthorized purpose.

You must not violate any applicable laws or regulations while using our website.

You must not transmit viruses, malware, or harmful code that could damage or interfere with our website or its services.

We reserve the right to restrict or terminate access to our services in the event of a violation of these terms.

SECTION 2 - GENERAL CONDITIONS

Zarif Jewels reserves the right to refuse or discontinue service where reasonably necessary, subject to applicable law.

You agree not to reproduce, copy, duplicate, distribute, resell, or exploit any portion of our website, products, images, or content without our prior written permission.

Certain information may be transmitted through third-party networks and service providers to enable website functionality and order processing.

Payment information is handled through supported payment services using appropriate security measures.

The headings used in these terms are provided for convenience and do not affect their interpretation.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information displayed on our website is accurate, complete, and up to date.

However, occasional errors or outdated information may occur.

Product details, availability, prices, promotions, and other information may be updated when necessary.

We reserve the right to modify website content without prior notice, subject to applicable laws.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Product prices displayed on our website are subject to change without prior notice.

We may modify, update, suspend, or discontinue products, promotions, or website features when necessary.

Orders already accepted will be handled in accordance with applicable terms and consumer protection laws.

Prices and promotions may vary depending on product availability, seasonal offers, or special sales.

SECTION 5 - PRODUCTS OR SERVICES

Zarif Jewels offers jewellery and related fashion accessories through our online store.

We make every effort to present product descriptions, photographs, designs, and colours accurately.

However, actual product appearance may vary slightly due to lighting, photography, screen settings, and manufacturing variations.

Certain products may be available in limited quantities.

We reserve the right to limit product quantities and discontinue products when necessary.

Returns and Exchanges

Zarif Jewels offers a 7-day exchange policy for eligible products, subject to our exchange terms and conditions.

Exchange requests must be submitted within 7 days of receiving an order.

Products must meet the applicable condition and eligibility requirements.

For complete details, please review our Refund & Exchange Policy.

Nothing in this section limits any mandatory rights customers may have under applicable law.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to review, refuse, or cancel orders where reasonably necessary, including in cases of suspected fraud, inaccurate information, or product unavailability.

If an order is modified or cancelled, we may contact you using the information provided during checkout.

Customers agree to provide accurate and complete information when placing an order.

This includes:

  • Full name

  • Valid contact number

  • Email address, where applicable

  • Complete delivery address

  • Accurate payment information

Customers are responsible for updating any information that may affect order processing or delivery.

SECTION 7 - OPTIONAL TOOLS

Our website may provide access to third-party services, applications, or tools.

These services may operate independently of Zarif Jewels.

We do not control all third-party tools or their functionality.

Your use of such services may be subject to additional terms and privacy policies established by their providers.

We encourage customers to review third-party terms before using those services.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to external websites, social media platforms, payment providers, or other third-party services.

Zarif Jewels does not control the content, security, or privacy practices of external websites.

We are not responsible for third-party services or content to the extent permitted by applicable law.

Customers should review the applicable terms and policies before interacting with external websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Customers may submit reviews, feedback, suggestions, or other comments regarding our products and services.

By submitting such content, you confirm that you have the necessary rights to share it.

You agree not to submit content that:

  • Contains false or misleading information.

  • Violates intellectual property rights.

  • Is unlawful, defamatory, abusive, or threatening.

  • Contains malicious software or harmful links.

  • Violates another person's privacy rights.

We reserve the right to review or remove inappropriate content in accordance with applicable law.

Where you submit content for public display, you grant Zarif Jewels permission to display and use that content for legitimate business purposes, subject to applicable law and our Privacy Policy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We collect and process information necessary for order fulfillment, customer support, website operations, and other legitimate business purposes.

For more information, please review our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to:

  • Product descriptions

  • Product prices

  • Discount offers

  • Shipping charges

  • Estimated delivery times

  • Product availability

  • Promotional information

We reserve the right to correct inaccurate information and update website content.

Where an error affects an order, we will handle the situation in accordance with applicable consumer protection laws and notify the customer where appropriate.

SECTION 12 - PROHIBITED USES

You are prohibited from using our website or services for:

  • Any unlawful or unauthorized purpose.

  • Violating applicable laws or regulations.

  • Infringing intellectual property rights.

  • Harassing, threatening, or abusing others.

  • Submitting false or misleading information.

  • Uploading viruses or malicious software.

  • Attempting unauthorized access to website systems.

  • Collecting customer information without authorization.

  • Spamming, phishing, or fraudulent activities.

  • Interfering with website security or performance.

We reserve the right to restrict access to users who violate these conditions.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain a secure, accurate, and reliable online shopping experience.

However, we cannot guarantee that our website will always operate without interruptions, technical errors, or delays.

Our services are provided on an "as available" basis, subject to any warranties, representations, and rights that cannot legally be excluded.

To the maximum extent permitted by applicable law, Zarif Jewels will not be responsible for indirect, incidental, or consequential losses arising from website interruptions or use of our services.

Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Zarif Jewels, its employees, representatives, and service providers against third-party claims arising from your unlawful use of our website, violation of these Terms of Service, or infringement of another person's rights.

This provision does not limit any rights or remedies available to consumers under applicable law.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms of Service remain effective unless terminated by you or Zarif Jewels.

You may stop using our website at any time.

We may suspend or terminate access to our services if a user violates these terms or engages in unlawful or harmful activities.

Termination does not affect any obligations or rights that arose before termination.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, together with our published store policies, constitute the agreement governing your use of our website and services.

Our additional policies include:

If any provision conflicts with applicable law, the law will take precedence.

SECTION 18 - GOVERNING LAW

These Terms of Service and any agreements relating to our services will be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising from the use of our website or services will be addressed in accordance with applicable Pakistani law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

Zarif Jewels reserves the right to update, modify, or replace these Terms of Service from time to time.

Any updated terms will be published on this page.

We encourage customers to review these terms periodically.

Continued use of our services following an update may constitute acceptance of the revised terms where permitted by applicable law.

Changes will not affect existing customer rights where prohibited by law.

SECTION 20 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, orders, products, shipping, or exchanges, please contact our customer support team.

Zarif Jewels

Customer Support: +92 342 7048018

Email: official.zarifjewellery@gmail.com

Office Address:

Office 506, Trade Centre, Business Square Gulberg Greens, Islamabad, Pakistan.

Website: www.zarifjewels.com

Thank you for choosing Zarif Jewels. We appreciate your trust and look forward to providing you with a wonderful jewellery shopping experience.